During the Stay-At-Home Order, we ask that you call our office FIRST. The number for Department of Social Services is 704-694-9351. The number for Child Support is 704-694-3115. The lobbies are open for access to applications and/or to drop off information. Applications can be accessed online for Food and Nutrition Services and Medicaid at https://epass.nc.gov/CitizenPortal/application.do and for child support at www.ncchildsupport.com. You may email questions/and or information to firstname.lastname@example.org. The fax number for Department of Social Services is 704-695-1608. The fax number for Child Support is 704-694-3159.
Pandemic Electronic Benefits
Please read the following notice about Pandemic Electronic Benefits (P-EBT): Notice About P-EBT.
To partner with families in achieving economic well-being, safety and permanence within our community by providing access to affordable health care and better nutrition, protecting vulnerable children and adults, strengthen and preserving families and helping people to effectively deal with life’s challenges.
To provide and maintain a professional and well trained work force focused on innovation, efficiency and collaboration to strengthen individuals and the community through high quality social services.
Access information about your medicaid benefits under Hawkins versus Cohen.
The Low Income Energy Assistance Program gives families a one-time vendor payment to help pay their heating bills.
View the programs and services offered by the Social Services department.
The Department of Social Services does not currently have LIEAP funds available. Further information will be posted with LIEAP funds are available.