Social Services

DSS Building Closed BUT Services are Still Available

The DSS Building is CLOSED due to renovations.  BUT access to services is available at the DSS Temporary Office located at 111 N Greene St, Wadesboro (Belk Building).  

The telephone and fax numbers are the same.

Medicaid Email

If you have questions regarding your Medicaid benefits or would like to submit your information by email, please contact us at . 

Franklin Versus Kinsley

Franklin v Kinsley Notice Document

Final Notice Proposed Settlement Franklin v Kinsley

Important Notice

During the Stay-At-Home Order, we ask that you call our office FIRST.  The number for Department of Social Services is 704-694-9351.  The number for Child Support is 704-694-3115.  The lobbies are open for access to applications and/or to drop off information.   Applications can be accessed online for Food and Nutrition Services and Medicaid at and for child support at  You may email questions/and or information to  The fax number for Department of Social Services is 704-695-1608.  The fax number for Child Support is 704-694-3159.

Pandemic Electronic Benefits

Please read the following notice about Pandemic Electronic Benefits (P-EBT):  Notice About P-EBT.

Mission Statement

To partner with families in achieving economic well-being, safety and permanence within our community by providing access to affordable health care and better nutrition, protecting vulnerable children and adults, strengthen and preserving families and helping people to effectively deal with life’s challenges.

Vision Statement

To provide and maintain a professional and well trained work force focused on innovation, efficiency and collaboration to strengthen individuals and the community through high quality social services.

Important Note

The Department of Social Services does not currently have LIEAP funds available. Further information will be posted with LIEAP funds are available.